We are Legal Spend Management - Our Co-CEOs and Co-Founders

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Stacey has more than two decades of legal spend management experience, specialising in this area since 2001.

Formerly Director of Legal Operations Centre EMEA at AIG, Stacey has worked for global organisations including RBS, AIG and Accenture in the past, where he managed the operations and legal spend management of legal services including the complex implementations of legal technologies such as e-billing and matter management.

Stacey has delivered savings of hundreds of millions of pounds for companies worldwide through numerous legal spend management projects. This includes work for one global client which delivered a saving of over $180 million from setting up various panels, $20 million savings in 15 countries from a spot auction programme and over $20 million savings from introducing the extensive usage of Legal Process Outsourcing and eDiscovery providers.

Caroline is a qualified UK Solicitor and PRINCE II project management practitioner with an extensive background in law firm relationship and legal spend management. Caroline was an award winner in the entrepreneur category in the European Women of Legal Tech Awards 2020 for her contributions to legal technology/ops. Having worked for several years as a Law Firm Panel Director at AIG, Caroline has spent the last 10 years working in legal operations and legal technology. 

Caroline was instrumental in the roll-out of various e-Billing technology solutions and has niche experience in ensuring these products are tailored to the non-US market. Her experience coupled with the unique tech/services combination offered by Coote O’Grady has helped attract clients across a range of sectors including large banks, insurers, pharmaceutical companies and public sector organisations. 

Since co-founding Coote O’Grady Caroline has worked to build a bespoke services package specific to the European market, while still servicing global clients in all areas of legal spend. Her focus in recent years has been the development of proprietary legal technology, bringing her knowledge of the market into the tech she designs. 

Before developing her own technology, Caroline helped to design and implement various legal tech products for global organisations. Caroline has recently designed bespoke invoice review technology for Coote O’Grady, delivering legal invoice review, savings tracking and customer dashboard services. The technology gives the end-to-end service of data collection, human-led legal invoice review, and savings tracking. Caroline has also designed an insurance-specific portal for collection of key insurance law firm metrics (LegalSRM). LegalSRM allows insurers to performance manage their law firms, as well as use the data to drive general efficiencies and cost savings. In creating these products, Caroline along with the rest of the team has helped Coote O’Grady grow by 60% this year alone. 

Coote O’Grady is a diverse and inclusive business. Caroline is passionate about bringing women into the legal operations and technology space and has coached and mentored women stepping into this sector.  

 Deborah has over 15 years of marketing, sales and business experience. Deborah holds qualifications from the Chartered Institue of Marketing and has an International Business Degree and MBA from Northumbria University. Deborah joined Coote O'Grady in early 2020 to help build its digital presence, increase brand awareness and help with the organisation's overall growth plans. Having previously been Marketing Director at a global manufacturing company Deborah was looking for a role that was flexible around her young family. Coote O'Grady offered Deborah the perfect balance of an exciting and challenging career with an employer that supported work-life balance and family life.